Everything you need to know about buying, installing, and using your travel eSIM.
Most recent iPhone, Samsung, Google Pixel and other eSIM-ready phones are supported. Check the full device list on our
Compatible Devices page before purchasing.
Tip: Some phones support only one eSIM at a time.
Roaming lets your phone use data outside your home country. Turn roaming ON for our eSIM and keep it
OFF on your primary SIM to avoid carrier roaming fees on your main line.
Our plans are data-only (no voice or SMS). Keep your primary SIM active for calls/SMS (your carrier may charge roaming fees).
For calls, use apps like WhatsApp, Skype, or Viber over data.
Installation adds the eSIM profile to your phone (when you scan the QR). Activation starts when you arrive
in a covered country and the eSIM connects to the network. Some plans start counting days at scan time—always follow the email instructions you receive.
Install it on the day you travel while you still have a reliable Wi-Fi or mobile connection at home or at the airport.
It depends on the plan. Some start on first network connection in the destination; others start immediately after scanning the QR.
Check the activation email for your plan’s rule.
Yes—enable roaming for the eSIM only.
iPhone: Settings → Cellular → Cellular Data Options → Roaming.
Android: Settings → Network & Internet → Mobile Network → Roaming.
Confirm iMessage is enabled and your phone number / email are correct under Settings → Messages → Send & Receive.
The eSIM will stop working outside covered countries. You can remove it from your phone settings once you’re back home.
Yes, you can share data via hotspot/tethering without limits—just note that sharing can consume your data quickly.
Add your company details on the invoice form and the invoice will appear in your portal within about a week.
Payment receipts are automatically emailed after each purchase.
Your Pixel already has one eSIM installed and supports only one at a time. Remove the other eSIM, then install ours.
